Terms of Service
Welcome to BuySmart, your trusted partner in navigating the complex journey of purchasing an apartment. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before engaging with our platform.
At BuySmart, we prioritize the support and guidance of our clients. We understand that buying an apartment can be daunting, especially for first-time buyers. Our mission is to simplify this process by providing expert advice and tailored solutions that fit your specific needs.
Our services include comprehensive market analysis, expert consultation, and personalized property recommendations. By utilizing our platform, you receive access to our extensive database of listings and the latest market insights, ensuring that you make informed decisions every step of the way.
As part of our commitment to transparency, we encourage our clients to ask questions and seek clarification on any aspect of the buying process. Our dedicated team is available to assist you through various channels, including email at events@buysmartplus.com and phone at +65 6213 4595 .
When engaging with BuySmart, you agree to provide accurate and complete information. This is essential for us to deliver the best possible service tailored to your requirements. Any misleading or false information may lead to a misalignment in our services and could potentially hinder your buying experience.
We also emphasize the importance of privacy and confidentiality. Your personal information will be safeguarded and used solely for the purpose of delivering our services. We will not share your data with any third parties without your explicit consent, ensuring that your trust in us remains intact.
Our website and services are designed to be user-friendly and accessible. However, we cannot guarantee uninterrupted access or that our services will be free from errors. We are continually improving our platform and welcome your feedback to enhance your experience.
BuySmart disclaims any liability for any direct, indirect, incidental, or consequential damages that may arise from your use of our services. By using our platform, you acknowledge that you do so at your own risk, and we encourage you to seek professional advice before making any financial commitments.
We reserve the right to update or modify these terms of service at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review these terms periodically to stay informed about our policies and practices.
If you have any questions regarding these terms or your experience with BuySmart, please do not hesitate to contact us. Our office is located at Lobby Level, Tower Wing, 22 Orange Grove Rd, Singapore 258350, and we are here to support you in making your apartment buying journey as smooth as possible.
Our Terms of Return
At BuySmart, we understand that purchasing an apartment is a significant decision, and we are committed to providing the best support possible throughout your buying journey. Our terms of return are designed to protect your investment and ensure your satisfaction with your new home.
If you find that your purchase does not meet your expectations, we offer a comprehensive return policy that allows you to address your concerns effectively. Should you wish to initiate a return, it must be done within 30 days of your purchase. We believe this timeframe allows you to thoroughly assess your new apartment while keeping in mind the importance of making a well-informed decision.
To initiate a return, please contact our dedicated customer service team at events@buysmartplus.com or call us at +65 6213 4595. Our staff is trained to handle your queries and guide you through the return process seamlessly. We aim to ensure that your experience is as hassle-free as possible.
When returning your apartment, it is essential to provide all relevant documentation, including your purchase agreement and any additional paperwork that was provided upon closing. This documentation helps us expedite the return process and ensures that all necessary checks are performed.
We also recommend that you keep the apartment in its original condition during the return period. This includes maintaining the interior as well as any included furnishings or fixtures. A well-maintained apartment is more likely to meet our return criteria, which ultimately benefits you as the buyer.
In some cases, we may offer a replacement apartment if the one purchased does not meet your needs. Our goal is to ensure that you find a home that you truly love. Should you choose to explore other options, our team will assist you in selecting an alternative property that better fits your criteria.
Refunds will be processed promptly once the return has been approved. We strive to issue refunds within 14 business days after receiving the returned apartment and confirming its condition. Transparency is vital to us, and we will keep you informed throughout the return process.
For your convenience, we also provide a detailed FAQ section on our website, addressing common questions related to our terms of return. We encourage you to refer to this section for additional information and guidance. Our commitment is to empower you with the knowledge you need to make the best choices.
At BuySmart, we believe that a supportive purchasing experience extends beyond just transaction processes. We are here to assist you every step of the way, ensuring that your investment in an apartment is rewarding and fulfilling. Your satisfaction is our priority.
For any further inquiries or personalized assistance, please do not hesitate to reach out. Visit us at our office located at Lobby Level, Tower Wing, 22 Orange Grove Rd, Singapore 258350, or contact us via email or phone. We look forward to helping you navigate your apartment buying experience!